Track Your Order

Confirmation arrives immediately; tracking arrives when the parcel is collected. Keep the tracking message.

Following your parcel

1. Open the dispatch email Kitchen Plus sent when your order shipped.
2. Enter the tracking number on the carrier's page — that is the authoritative source.
3. If the number is not recognised, wait a working day before assuming a problem.

If you have no tracking email

Check spam before assuming it was never sent. If it truly is missing, [email protected] will resend against the order name and postcode.

If tracking has not moved for several days

Report a stalled parcel to [email protected] rather than the carrier — we can chase it through the account.